Our annual Key Customer Summit kicks off this week and it promises to be our greatest yet! It’s a gathering that we have been hosting for several years–and it’s my favorite meeting of the year. It’s where I get to engage in meaningful conversation and really get to know even further hundreds of iLinc customers over a 3-day period. I can’t think of a better way to spend my time.
It begins with a cocktail reception for our customers, friends and colleagues on Tuesday evening and a dinner with the iLinc Customer Advisory Board. Wednesday will be a day of customer presentations, best practices and breakout sessions, and features a briefing from Wainhouse Research’s Senior Analyst, Andy Nilssen.
Thursday morning Ken Molay of Webinar Success who’s popular blog The Webinar Blog is one we especially enjoy will be presenting on… well, what else but how to present better in webinars, titled “Better Than Being There” (which just happens to be iLinc’s tag line). We will also have some product workshops. This will wrap up around noon when we will all head over to the FBR Open (formerly the Phoenix Open) … billed as the “greatest show on grass.” iLinc has a corporate tent this year on the 18th green and we look forward to a fun afternoon of networking and watching some spectacular golf!
The Customer Summit is a tremendous opportunity every year for us, our customers, as well as potential customers. We get feedback on how the iLinc product has positively impacted the way our customers do business and this is shared with other customers. The breakout sessions are invaluable to us as they help our leadership to decipher what our clients’ specific needs are, how they’ve changed over the year, what we do well already and what we can improve upon. This input directly impacts our product roadmap.
In short, this week is a wonderful opportunity for iLinc to renew and strengthen relationships with our exisitng customers and partners and begin new relationships with business prospects. What can be better than that?!
Posted under iLinc News
This post was written by James Powers on January 28, 2008
